Summary
Motorized components are covered under a five-year limited warranty for the original owner. After five years, coverage may vary by product or system.
Applies To
PowerView® Gen 3 (after Spring 2022), Legacy PowerView® (prior to Fall 2022)
Motorized components are covered under a five-year limited warranty from the date of purchase, for the original owner only.
After five years, replacement parts or service may be limited depending on the product or system. This warranty applies to key motorized components such as motors, remote controls, battery wands, and gateways.
Note: Warranty coverage may be denied if the product was not installed properly or if damage is due to misuse.
If you need warranty service, we recommend starting with the original dealer who sold or installed your product. If you no longer have a dealer, you can find one near you or chat with us for more help.