Product FAQs
Installation, Care, and Cleaning FAQs
Troubleshooting FAQs
- Troubleshoot Legacy PowerView®
- Why is there a red light on the receiver assembly for my Luminette® Legacy PowerView® shade?
- How can I get my PowerRise® shades to move in sync?
- Why is the light on my Legacy PowerView® Repeater red instead of green?
- How do I improve my Legacy PowerView® shade response with a Repeater?
- Why does a Legacy PowerView® hub still appear registered in the app after I deregistered it remotely?
Programming FAQs
Parts & Accessories FAQs
- How do I know if I have PowerView® Gen 3 or Legacy PowerView®?
- What are the internet connection requirements for Legacy PowerView® hubs?
- May I request free parts?
- Battery FAQs for PowerRise® and PowerView®
- How do I replace PowerRise® parts?
- How long does the charge last on my PowerView® battery wand or rechargeable battery wand?