Skip to main content
Hunter Douglas Help Center home page
Motorization
Browse by Need
  • Motorization
  • Room Brightening
  • Energy Efficient
  • Light Enhancing
  • Room Darkening
  • Top-Down/Bottom-Up
  • Door Coverings>
  • Child Safety
  • Sound Absorption
  • Commercial Solutions
Shades
  • Aura Illuminated Shades
  • Sheer Shades
  • Roller Shades
  • Cellular Shades
  • Roman Shades
  • Woven Shades
  • Vertical Shades
  • View all Shades
Blinds
  • Wood Blinds
  • Metal Blinds
  • Vertical Blinds
  • View all Blinds
Shutters
  • Wood Shutters
  • Vinyl Shutters
  • Composite Shutters
  • View all Shutters
Drapery
  • Custom Drapes
  • Sheer Panels
  • Woven Wood Drapes
  • View all Drapery
  • Sign in
    • Sign in
    • Submit a request
    1. Hunter Douglas
    2. FAQs
    3. Parts & Accessories FAQs

    Parts & Accessories FAQs

    Contains FAQs related to replacement parts, mounting components, power accessories, and charging accessories. Topics include identifying, ordering, and using items like tassels, cord connectors, brackets, battery wands, chargers, adapters, and related hardware.

    • What are the internet connection requirements for Legacy PowerView® hubs?
    • What are the internet connection requirements for Legacy PowerView® hubs?
    • May I request free parts?
    • Battery FAQs for PowerRise® and PowerView®
    • How do I know if I have PowerView® Gen 3 or Legacy PowerView®?
    • How do I replace PowerRise® parts?
    • How long does the charge last on my PowerView® battery wand or rechargeable battery wand?
    • Solar Charger FAQs for PowerView® and SoftTouch® Shades
    Customer SupportCustomer Support
    Find InspirationFind Inspiration
    Meet With An ExpertMeet with an Expert
    Dealer LocatorDealer Locator
    Customer Support
    General Assistance
    Frequently Asked Questions
    Warranty Registration
    Rebate Status
    Replacement Parts
    Website Accessibility
    Partner with Us
    Custom Integrator Program
    Installer Program
    Dealer Program
    Dealer Login
    About Us
    Ethics & Compliance
    California Transparency
    Hunter Douglas Global
    Hunter Douglas Architectural
    Careers
    Essential Resources
    Child Safety
    Light Control & Privacy
    Energy Efficient
    Free Design Guide
    PowerView Automation App for iOS
    In the News
    Press Releases
    Showtimes & Events
    facebook
    youtube
    pinterest
    Houzz
    instagram
    Contact Us

    Monday-Friday 9:00 am - 8:00 pm

    spark-logo
    ©2025 Hunter Douglas. All Rights Reserved.
    Site Map placeholder
    Privacy Policy
    Terms of Use
    Do not sell placeholder