Set Up PowerView® Gen 3 – Hunter Douglas

Summary:
Learn how to complete a first-time PowerView® Gen 3 setup using the guided steps in the PowerView App.

Applies To:
PowerView® Gen 3 (after Spring 2022), PowerView® App

Download the PowerView® App by visiting hdpvapp.com on your smartphone or tablet. Make sure the app is up to date before starting setup.

Once the app opens:

Log in using your PowerView Account credentials
If you don’t have an account yet, tap Don’t Have an Account? and follow the steps to create one
Verify your email to complete setup

Note: A PowerView Account is required to access or set up a PowerView Gen 3 Home. If you skip this step, the app will not detect your shades.

not detected.jpg

New to the app interface?
Watch this video to learn how to navigate the PowerView Gen 3 App and manage your Home:

Once your shades are installed and powered on, follow these steps to add them in the PowerView App:

Tap Get Started to begin setting up a new Home
- If you're adding shades to a Legacy Home, tap the Home name, then the arrow next to it, and press the + button
Enter a name for your Home
Choose the primary power source used in the Home (battery wand, rechargeable, or hard-wired)
- You’ll be able to adjust this per shade later
Create your first Room
- You can pick a name from the preset list or enter a custom Room name
Name and assign shades to the Room
- The app will display nearby shades based on proximity
- Tap Jog to verify the shade’s physical location
- Suggested names like Back, Left, Right, or Side can speed up this process
Repeat this process for any additional Rooms and shades in the Home

After setting up your first Room, the app will ask if you'd like to program a remote.

If you have a remote, follow the guided prompts in the app
If not, tap No Remotes to continue setup without one
As you complete each Room, you’ll be asked again if you want to assign those shades to a remote
Follow the app flow to add additional Rooms and finish remote programming

Want to save your favorite shade positions?
Watch this video to learn how to create Favorites in the PowerView App:

Tip: For advanced remote options, check the PowerView Gen 3 Automation Remote Control Guide.

After your Rooms and remotes are configured, the app will ask if you want to set up a Gateway.

Tap Yes to proceed with setup, or No to skip this step
If setting up a Gateway:
- Place it centrally in the Home (or distribute multiple evenly across zones)
- Plug it in and wait ~30 seconds for it to boot
- The LED will cycle through different colors
In the app:
- Select the Gateway when it appears
- Use the Flash to Identify option if multiple Gateways are detected
- Follow the prompts to connect to Wi-Fi:
  - If Wi-Fi isn’t available during install, you can skip this step
  - If you know the network, enter the name and password
Note: If skipped, the homeowner will be prompted to connect the Gateway when they accept ownership.

Want to see how Gateway setup looks in the app?
Watch this video to learn how to connect, operate, and identify your PowerView Gen 3 Gateway:
Name the Gateway (e.g., “Main Floor Gateway”)
The app will check Room connectivity. Setup is complete once the LED turns solid blue

Once setup is complete, the app will ask if you want to transfer the Home.

transfer home.jpg

Homeowners: Tap Skip This Step to go to your Dashboard
Installers: Follow the app prompts to transfer the Home using the homeowner’s email or mobile number

Need help with the ownership transfer step?
Watch this video to see how to update Home ownership in the PowerView Gen 3 App:
After the homeowner accepts, they become the Owner
The homeowner can then invite other users by going to More → Users

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