How-To Guides

Gateways, Hubs, and Network Setup

• Troubleshoot PowerView® Gen 3 with the Gateway LED Chart
• Update Firmware on Shades and Remotes for PowerView® Gen 3
• Update Firmware on PowerView® Gen 3 Gateway or Gateway Pro

Install or Program Motorized Shades

• Use Repeater Blink Option for Legacy PowerView®
• Set a Favorite Position for Legacy PowerView®
• Delete Account for Legacy PowerView®
• Update PowerView® Account Email for Legacy PowerView®
• Set Sunrise and Sunset on the PowerRise® App
• Ensure Battery Connection in Wand for PowerTilt™

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Install Manual Shades

• Lock Hub to Avoid Settings Changes for Legacy PowerView®
• Set PowerView® Limits on Designer Banded, Roller & Screen Shades
• Set Up PowerView® Gen 3
• Reset the Wi-Fi Connection for PowerView® Gen 2 Hub
• Set Up a Secondary PowerView® Hub (Legacy System)

Clean & Maintain Your Shades

• Find a Professional Cleaner for Hunter Douglas Shades
• How To Safely Clean Your Hunter Douglas Window Treatments at Home

Replace a Part or Component

• Replace PermAssure® Wand for Somner® and Vertical Solutions®
• Replace Broken Duette® EasyView® Arch Handle
• Replace Duette® and Applause® SkyLift™ Batteries
• Replace Cord Connector
• Retrofit External Battery Wand for PowerRise® 1.0 on Duette® or Applause® Honeycomb Shades
• Repair Guidance for Design Studio™ Roller, Roman Shades, Drapery, and Side Panels

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Adjust or Fix Shade Performance

• Adjust the Level for Duette® or Applause® PowerView® Shades that Lower Unevenly
• Remove the Light Block Strip for Silhouette® or Nantucket™ Shades
• Adjust the Upper and Lower Limit for Duette® or Vignette® Hard-Wire Motorization
• Adjust the Duolite® Middle Rail for Duette® PowerView® Gen 3 Top-Down/Bottom-Up Shades
• Adjust Cord Slack on Duette® and Applause® Legacy PowerView® Shades
• Repair Guidance for Duette® and Applause® Honeycomb Shades with Simplicity™

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Connect to Smart Home Devices

• Operate Shades with Home Automation for Legacy PowerView®
• Use Legacy PowerView® Home Automation
• Use Scene Control with PowerView® Gen 3 on Apple Watch and iPhone
• Connect PowerView® Gen 3 to Smart Home Devices
• Integrate PowerView® Gen 3 with Apple® Home Using Matter
• Integrate PowerView® Gen 3 with Google Assistant® Using Matter

Charge & Power Accessories

• Charge a Rechargeable Battery

Operate Your Shades

• Operate PowerRise® 2.0 Using Infrared on the Remote Control
• Change Tilt Direction for PowerTilt™ 2.0
• Operate PowerRise® 2.0 and 2.1 Using RF Groups on the Remote or Wall Switch
• Lower Designer Roller and Screen Shades with LiteRise®
• Operate PowerView® Motorized Arches and Angled Shades for Duette® and Applause® Honeycomb Shades
• Operate PowerView® Shades with App, Hub, and Gateway

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