Summary:
Hunter Douglas products with Somfy® motors are supported directly by Somfy. Here’s how to get help with troubleshooting or repairs.
Applies To:
Somfy®
Hunter Douglas products with Somfy® motors are supported directly by Somfy.
To troubleshoot or request service:
- Visit the Somfy Support Center, or call (877) 437-6639.
- Or for additional assistance visit:
- help.hunterdouglas.com if you're in the United States, or
- hunterdouglas.ca if you're in Canada
Note: Hunter Douglas does not provide in-house support for Somfy troubleshooting. Somfy’s team is best equipped to guide you through steps based on your specific motor and control system.