Summary
If you're unexpectedly in RemoteConnect™ mode at home, your mobile device and PowerView® Hub may not be on the same Wi-Fi network. Follow the steps below to return to local control.
Applies To
Legacy PowerView®, RemoteConnect™
Follow these steps to reconnect locally:
Verify that your PowerView® Hub is powered on and connected to your home’s wireless network.
Check your mobile device’s Wi-Fi settings and make sure it’s on the same network as the Hub.
While connected to your home network, open the PowerView® App to re-establish local control.
If you have additional questions, we recommend reaching out to your original dealer or installer for support.
If you’re not sure who installed your window treatments, you can use our Dealer Locator to find a local expert or chat with an agent at help.hunterdouglas.com for further assistance.