Operate Designer Roller Shades with SoftTouch®

Summary:
Learn how to operate Designer Roller Shades using the SoftTouch® system, including basic controls and how to adjust upper and lower limits.

Applies To:
Designer Roller Shades, SoftTouch®

Operation

1. Use SoftTouch Controls

Customization

2. Adjust Upper Limit
3. Adjust Lower Limit

Support

4. Need More Help?

Use SoftTouch Controls

• To open the shade: Briefly push the wand up and release
• To close the shade: Briefly pull the wand down and release
• To stop movement: Briefly push or pull the wand in the same direction as travel

Adjust Upper Limit

1. Raise the shade until it stalls at its current upper limit
2. Push the wand up and release, then quickly push and hold it up again within 0.5 seconds
3. After ~6 seconds, the shade will buzz and the red LED will flash, indicating programming mode
4. Move the shade:
   • To keep the current upper hard stop, raise it until it stalls
   • To set a lower limit, move the shade down to the desired position
5. Once positioned, push and hold the wand up for ~6 seconds until:
   • Shade buzzes
   • Green LED flashes
   • Shade jogs down to confirm the new upper limit

Adjust Lower Limit

1. Lower the shade to its current bottom limit
2. Pull the wand down and release, then quickly pull and hold it down again within 0.5 seconds
3. After ~6 seconds, the shade will buzz and the red LED will flash, indicating programming mode
4. Move the shade to the desired lower limit position
5. Pull and hold the wand down for ~6 seconds until:
   • Shade buzzes
   • Green LED flashes
   • Shade jogs down to confirm the new lower limit

Need More Help?

If you have additional questions, we recommend reaching out to your original dealer or installer for support.

If you’re not sure who installed your window treatments, you can use our Dealer Locator to find a local expert or chat with an agent at help.hunterdouglas.com for further assistance.

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