Summary:
This article provides repair guidance for Duette® honeycomb shades with LightLock®, including limitations and instructions for requesting dealer-assisted service.
Applies To:
Duette®, LightLock®
Due to the LightLock® system's design, in-home repairs are not recommended. The system's complexity requires professional assessment and handling.
How to Request Service
If your Duette® shade with LightLock® needs service, we recommend contacting your original dealer or installer for support.
If you’re not sure who installed your window treatments, you can use our Dealer Locator to find a local expert or chat with an agent at help.hunterdouglas.com for further assistance.