Summary:
This article provides repair guidance for Duette® and Applause® honeycomb shades with Arches, Circles, and quarter Circles, including limitations and instructions for requesting dealer-assisted service.
Applies To:
Duette®, Applause®
Due to the design of Arch, Circle, and quarter Circle systems, in-home repairs are not recommended. The system's complexity requires professional assessment and handling. However, we can send replacement brackets, arch support clips, and arch disc covers; they can be ordered at parts.hunterdouglas.com.
How to Request Service
If your Duette® or Applause® Honeycomb shades with Arches, Circles, and quarter Circles need service, we recommend contacting your original dealer or installer for support.
If you’re not sure who installed your window treatments, you can use our Dealer Locator to find a local expert or chat with an agent at help.hunterdouglas.com for further assistance.