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Replace Battery Wand for Designer Roller, Designer Screen Shades, and Designer Banded Shades With PowerView® or SoftTouch® Automation

Updated

Summary:
Learn how to locate, remove, and replace the battery wand for Hunter Douglas Designer Roller Shades, Designer Screen Shades, & Designer Banded Shades with PowerView® or SoftTouch® operation. Other repairs are not recommended due to complex internal components.

Applies To:
Designer Roller, Designer Screen Shades, Designer Banded Shades, Legacy PowerView®Automation (Prior to Fall 2022), SoftTouch® Automation
 

 

  1. Check if your window treatment uses a standard battery wand, DC Power Supply (18V or 16-shade), or is hard-wired.

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  2. This guide only applies to products using a standard battery wand mounted behind the shade.

Remove Battery Wand

  1. Raise the fabric if possible to create space behind the shade.
  2. Reach carefully behind the fabric—typically on the same side as the motor.
  3. Locate the battery wand by feel, being careful not to tug or bend the fabric.
  4. Once located, pull the battery wand downward to release it from the mounting bracket.
  5. Unplug the cable assembly from the battery wand only.

Caution: Do not unplug the cable from the window treatment itself.

Reconnect and Replace Battery Wand

  1. When ready to reinstall, first plug the cable assembly into the battery wand.
  2. Slide the battery wand into the bracket until it clicks or feels secure.
  3. Lower the fabric and test the functionality.

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